1. Information we may collect
For a purchase or support request, we may receive information such as name, email address, mobile number, order/payment reference, billing information supplied to the payment processor, support correspondence and product-access records.
2. Payment information
Payments are processed by a third-party payment service provider. TenderReady OS does not ask customers to send card numbers, UPI PINs, CVVs or banking passwords to us by email or through this website.
3. How information is used
- to process and reconcile orders;
- to deliver the purchased digital product;
- to provide access, refund and file-support assistance;
- to prevent abuse, unauthorised redistribution or payment fraud;
- to maintain operational, tax or accounting records where required; and
- to improve the website and customer experience.
4. Analytics and advertising
The website may use analytics or advertising measurement tools such as Google Analytics or Meta Pixel after these services are enabled. When enabled, those providers may process device, browser, referral and event information according to their own terms and privacy practices.
5. Sharing
Information may be shared with service providers necessary to operate the purchase and delivery flow, such as payment processors, hosting providers, email providers, analytics providers and professional advisers where appropriate.
6. Retention and security
We retain information only for as long as reasonably necessary for order fulfilment, support, dispute handling, legal/compliance obligations and legitimate business records. Reasonable safeguards are used, but no internet service can guarantee absolute security.
7. Contact
For privacy-related questions or requests, email tenderreadyos@gmail.com.